Privacy policy

CHARP believes that your privacy is important. Most of the information on this site is available without having to ask the user for personal information. If you wish to contact us with an enquiry, we will ask for your name, country and contact details. This information will be stored in our customer database and will only be used to reply to your enquiries and to ensure a better service. The data will be stored as long as the relation between CHARP and the (potential) customer is active. In case you want to subscribe to our e-newsletter, after consent via opt-in, we will store your name and email address in our email marketing database, with the sole purpose of sending you the e-newsletter. The data will be stored as long as the email address is valid or until the user unsubscribes from this service. The user has the legal right to examine and possibly correct or even delete any of his/her personal details. Subject to proof of identity (copy of the user’s identity card), you can via a written, dated and signed request to CHARP BV, Kanunnik de Deckerstraat 20A, 2800 Mechelen, Belgium or via info@charp.be, receive free of charge a written statement of the user’s personal details. If necessary, you may also ask for any incorrect, incomplete or irrelevant data to be adjusted. CHARP can collect non-personal anonymous or aggregate data such as browser type, IP address or operating system in use or the domain name of the website that led you to and from our website, ensuring optimum effectiveness of our website for all users.

The use of cookies

During a visit to the site, cookies may be placed on the hard drive of your computer. This is only in order to ensure that our site is geared to the needs of users returning to our website. These tiny files known as cookies are not used to ascertain the surfing habits of the visitor on other websites. Your internet browser enables you to disable these cookies, receive a warning when a cookie has been installed or have the cookies removed from your hard disk. For this purpose, consult the help function of your internet browser.